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  • Welcome to the Photography Made Easy student Support Desk 

    Below you'll find instructions for accessing the main areas of our support desk.

    For the most efficient service please open up a support ticket by using the Create a Ticket button below. If you are experiencing difficulties with
    redeeming your voucher code then please ensure that you include your voucher code when you open up your support ticket.

    Support

    Looking for something?

    Many common questions and issues
    are already answered inside our knowledgebase. See if you can find
    what you're looking for.

    Need to ask a question?

    Got a question or need some help?  
    Simply submit a ticket and one of our support representatives will be in touch
    shortly to help you.

    Do you have an existing ticket?

    You can see the status, check for updates, and read all of your existing tickets.

    ? View Knowledgebase ⊕ Open a Support Ticket ✉ Check Existing Ticket

     

    Support Info
    Office Hours:
    Monday-Friday, 9am - 5pm GMT

    www.PhotographyMadeEasy.com

    Head Office Address:

    PhotographyMadeEasy.com
    Barn Studio
    High Street
    Farndon, Chester
    Cheshire, CH3 6PT
    United Kingdom

    USA & Canada Office:

    Digital Sea Ltd
    14350 60th St North
    Suite: 26595
    Clearwater
    FL. 33760
    USA


     


     


     


     


     


     


     
  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

    Photography Made Easy Contact Form

    Add Attachment
    Most Asked Questions
    How long do I get access to the course for?

    Once you sign up to the course, you will have unrestricted 24/7, life time access to the course content. You’ll always be able to refresh yourself on the techniques we’re revealing whenever you like. Best of all, we are continually adding more resources, tools and updates to the course, so this is actually an investment that grows in value the longer you are enrolled!


    Do I qualify for an NUS Extra or ISIC Card?

    Students enrolling on any Digital Sea Ltd courses (including Photography Made Easy course), qualify for an NUS Extra or ISIC Card provided this service is offered in your country. You can find more details about the NUS Card by going here but you must be a registered course student to apply. Sign up to Photography Made Easy today to take advantage of this and much more!


    My Voucher Code is Not Being Accepted

    Please double-check the code that you are trying to enter. A very common issue with voucher codes is with people trying to enter the letter 'i' (as in India) instead of the number '1' (one) and the letter 'O' (as in Orange) instead of the number '0' (zero) and vice versa.

    The simplest solution is to Copy & Paste the code from the voucher to the coupon field at our site.

    If you are still unable to use your voucher at our website, then please open a support ticket and include the actual code that you are trying to enter at our site so that we can investigate further.


    Do I have assignments to complete?

    At the end of the course there are a series of optional photography assignments that you can complete, if you choose, in your spare time. Not only do we give you assignments but we’ll also give you a quick re-cap along with each assignment to ensure that you taking the shot to your best ability.


    I've Bought a Groupon Voucher, When Do I Need to Use it By?

    Please register your voucher code as soon as possible by going to: http://iphotographycourse.com/groupon. Remember, all Groupon vouchers have specific expiry dates but your enrolment onto the iPhotography Course does not have an expiry date. This means that you can enroll and register your voucher today but start the course next week, next month or next year!

    Nothing is more disappointing to us than to have to inform people that their Groupon voucher has expired and they missed out on a great opportunity!

    Don't lose out - redeem your voucher today!


    Are any books or manuals sent to me?

    No, all learning is carried out via our secure E-Learn website, all the course content is online for you to access at any time 24hrs a day.

    The great benefit of e-learning is that you can study at home in your own time and at your own pace. You can combine achieving professional grade training in and around your job and family commitments.

    It is this level of flexibility that makes our e-learning course the ideal choice for most people. All you need is a computer or hand-held device with internet access to take this course. Best of all, there are no time-limits.


    Do I have to take any tests during the course?

    No. There are no tests to take during this course. All modules are unlocked and available for you to access the moment you register. However, to get the absolute most value from this course it is strongly advised that you follow the modules in the order that they’re presented.


    View More Questions

     
  • Live Chat

    Most Asked Questions
    How long do I get access to the course for?

    Once you sign up to the course, you will have unrestricted 24/7, life time access to the course content. You’ll always be able to refresh yourself on the techniques we’re revealing whenever you like. Best of all, we are continually adding more resources, tools and updates to the course, so this is actually an investment that grows in value the longer you are enrolled!


    Do I qualify for an NUS Extra or ISIC Card?

    Students enrolling on any Digital Sea Ltd courses (including Photography Made Easy course), qualify for an NUS Extra or ISIC Card provided this service is offered in your country. You can find more details about the NUS Card by going here but you must be a registered course student to apply. Sign up to Photography Made Easy today to take advantage of this and much more!


    My Voucher Code is Not Being Accepted

    Please double-check the code that you are trying to enter. A very common issue with voucher codes is with people trying to enter the letter 'i' (as in India) instead of the number '1' (one) and the letter 'O' (as in Orange) instead of the number '0' (zero) and vice versa.

    The simplest solution is to Copy & Paste the code from the voucher to the coupon field at our site.

    If you are still unable to use your voucher at our website, then please open a support ticket and include the actual code that you are trying to enter at our site so that we can investigate further.


    Do I have assignments to complete?

    At the end of the course there are a series of optional photography assignments that you can complete, if you choose, in your spare time. Not only do we give you assignments but we’ll also give you a quick re-cap along with each assignment to ensure that you taking the shot to your best ability.


    I've Bought a Groupon Voucher, When Do I Need to Use it By?

    Please register your voucher code as soon as possible by going to: http://iphotographycourse.com/groupon. Remember, all Groupon vouchers have specific expiry dates but your enrolment onto the iPhotography Course does not have an expiry date. This means that you can enroll and register your voucher today but start the course next week, next month or next year!

    Nothing is more disappointing to us than to have to inform people that their Groupon voucher has expired and they missed out on a great opportunity!

    Don't lose out - redeem your voucher today!


    Are any books or manuals sent to me?

    No, all learning is carried out via our secure E-Learn website, all the course content is online for you to access at any time 24hrs a day.

    The great benefit of e-learning is that you can study at home in your own time and at your own pace. You can combine achieving professional grade training in and around your job and family commitments.

    It is this level of flexibility that makes our e-learning course the ideal choice for most people. All you need is a computer or hand-held device with internet access to take this course. Best of all, there are no time-limits.


    Do I have to take any tests during the course?

    No. There are no tests to take during this course. All modules are unlocked and available for you to access the moment you register. However, to get the absolute most value from this course it is strongly advised that you follow the modules in the order that they’re presented.


    View More Questions
  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

  • Edit Knowledge Base Articles


    Article Name Assigned Category Priority URL Hits T
    How long do I get access to the course for?FAQ View558T
    Do I qualify for an NUS Extra or ISIC Card?FAQ View491T
    Do I have assignments to complete?FAQ View375T
    Are any books or manuals sent to me?FAQ View325T
    Do I have to take any tests during the course?FAQ View292T
    Can I view the course on a smart phone or tablet device such as an iPad?FAQ View232T
    Can this course help me to start a career in photography?FAQ View231T
    What makes your course different to all the other online photography courses out there?FAQ View206T
    Do I have to attend any classes?FAQ View171T
    My internet connection is not great, will I still be able to watch the videos?FAQ View141T
    Do I need any photography experience or qualifications to take this course?FAQ View132T
    Is the course information kept up-to-date?FAQ View129T
    What are the specific modules I will study?FAQ View121T
    Do I need any computer skills?FAQ View102T
    Will this course be relevant to my country?FAQ View102T
    Are there any age restrictions for registering?FAQ View99T
    My Voucher Code is Not Being AcceptedSales View408T
    I've Bought a Groupon Voucher, When Do I Need to Use it By?Sales View341T
    Help! My Voucher Has Expired!Sales View205T
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